Center for Tribology Research

Customer Support

CETR is committed to providing excellent customer support. If you have a question or problem with your equipment or test results please call us. Our customer service lines are (408) 376-4051 or (408) 376-4054.

For the latest software upgrades, please contact CETR Customer Service. A username and password will be provided for access to the download page along with instructions specific to your system configuration.

Enter your user name to view CETR manuals for both Olympus and UMT systems.

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You may also contact Customer Service via email at